formerly MiVoice MX-ONE
The MiVoice Enterprise multimedia communications server is the foundation for enabling complete integration of true multimedia, Unified Communications & Collaboration (UCC) applications and mobility in the enterprise.
By integrating voice, video and IM with mobility, MiVoice Enterprise is a full-featured communication server bringing new dimensions to the modern enterprise. With its fully distributed architecture, the MiVoice Enterprise solution can be deployed with or without dedicated media gateway hardware in a centralized or distributed fashion as a single logical system or alternatively as networked systems across hundreds of geographically dispersed locations – and is scalable from 100-500,000 users.
Freedom of choice – Industry-independent solution
The different roles in an organization, such as administrators, business users, contact center agents and attendants require specific competencies, which, in turn require specific applications. From Mitel’s perspective, a ”one-size-fits-all” UCC solution simply doesn’t cut it. That’s why Mitel’s comprehensive set of UCC applications fully integrated with the MiVoice Enterprise communication platform cater to the different user needs with customized solutions, tailored to fit the individual user profile and situation.
Meeting the UCC needs of a wide range of industries and customers, no industry or sector is a stranger to the MiVoice Enterprise solution. To date, the MiVoice Enterprise solution is deployed in vertical organizations in the world of travel, transport, education, manufacturing, health care, emergency services, public safety, local authorities, finance, insurance, tourism, and many more.
Additionally, the MiVoice Enterprise solution enjoys an unparalleled history of offering investment protection to an impressive installed base of more than 60,000 customers in over 120 countries.
You set investment pace
All communication services converge over one network no matter if fixed or mobile, public or private, working seamlessly together as a single infrastructure, instantly accessible anywhere and everywhere. These state-of-the-art collaboration opportunities not only save invaluable time, but heighten productivity and improve overall enterprise effectiveness. By deploying an IP voice and data infrastructure organizations can also immediately start saving on operational costs. In addition, the MiVoice Enterprise, a single common infrastructure, is much easier to manage as it makes use of IT and operation and management tools for both voice and data applications.