Performance management and analytics have become a strategic requirement for business communications. Monitoring and managing performance offers a better user experience, less downtime, and decreases the cost of support.

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The Mitel Performance Analytics software suite helps administrators manage enterprise deployments with multiple network nodes, while allowing partners to proactively detect and address performance issues on customer networks.

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Featuring tools such as secure remote access and 24/7 system monitoring, Mitel Performance Analytics is based on the software formerly known as MarWatch, already deployed in 2,000 networks around the world.

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Mitel Performance Analytics is available in two service tiers:

 

Mitel Performance Analytics

 

Cloud-hosted fault & performance management software that monitors the performance of Mitel solutions, providing alerts, troubleshooting tools, reports and more to manage service quality more proactively. Formerly known as MarWatch.

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• Cloud-hosted

• Supports Mitel devices & applications

• Included in Mitel Premium Software Assurance subscription

Mitel Performance Analytics Plus

 

Cloud-hosted or on-premises fault & performance management solution for enterprises. MPA Plus manages performance of Mitel and third-party systems (ie: servers, routers), and offers simplified group operations for large, multi-node MiVoice Business networks. Formerly known as Enterprise Manager.

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• Cloud-hosted or on-premise deployment options

• Supports Mitel and third-party/multi-vendor devices & systems

• Advanced group and user operations for large, multi-node networks

• Chargeable uplift to Premium Software Assurance subscription