Our goal is to deliver consistent, high-quality training using flexible delivery options that meet business needs and ensure timely certification on Mitel products. 

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Training For Every Need

 

From introductory instruction to training for experts and specialists, we deliver the training you need in the ways you prefer.

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Tailored to the customer, our courses are for people throughout the enterprise—from system administrators to desktop users, sales personnel, technicians, and systems engineers.

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Training In Any Format

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Our blended learning approach addresses all learning styles, budgets, and schedules, and includes a range of delivery options.

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• Classroom training. Traditional classroom training by qualified instructors at a Mitel training facility.

• On-site training. Let Mitel bring the classroom, and the instructor, to you.

• Virtual training. Live, online training done remotely by qualified Mitel instructors.

• Web-based training. Interactive training featuring animations, simulations, and voice-over.

• Self study training. On-line materials for self-paced training.

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To help customers succeed, Norcom Solutions provides worldwide training on products, solutions, and associated technologies. 

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Our goal is to deliver consistent, high-quality training using flexible delivery options that meet business needs and ensure timely certification.

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MiContact Center End-User Training (US and Canada Only)

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Norcom Solutions offers training courses for technicians, system engineers, system administrators, and end users of the Mitel  MiContact Center product portfolio. Each course provides a consistent, high quality experience and delivers the depth of knowledge required to increase productivity and return on investment. To meet your business needs, we provide:

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• Flexible scheduling options

• On-site leader led instruction

• Virtual classrooms