To help our customers succeed, Norcom provides worldwide training on products, solutions and associated technologies.
Our goal is to deliver consistent, high-quality training using flexible delivery options that meet business needs and ensure timely certification on Mitel products.
Training For Every Need
From introductory instruction to training for experts and specialists, we deliver the training you need in the ways you prefer.
Tailored to the customer, our courses are for people throughout the enterprise—from system administrators to desktop users, sales personnel, technicians, and systems engineers.
Training In Any Format
Our blended learning approach addresses all learning styles, budgets, and schedules, and includes a range of delivery options.
Classroom training. Traditional classroom training by qualified instructors at a Mitel training facility.
On-site training. Let Mitel bring the classroom, and the instructor, to you.
Virtual training. Live, online training done remotely by qualified Mitel instructors.
Web-based training. Interactive training featuring animations, simulations, and voice-over.
Self study training. On-line materials for self-paced training.
To help customers succeed, Norcom Solutions provides worldwide training on products, solutions, and associated technologies.
Our goal is to deliver consistent, high-quality training using flexible delivery options that meet business needs and ensure timely certification.
MiContact Center End-User Training (US and Canada Only)
Norcom Solutions offers training courses for technicians, system engineers, system administrators, and end users of the Mitel MiContact Center product portfolio. Each course provides a consistent, high quality experience and delivers the depth of knowledge required to increase productivity and return on investment. To meet your business needs, we provide:
Flexible scheduling options
On-site leader led instruction
Get the Mitel training you need with courses for technicians, system engineers, system administrators, and end users of our MiContact Center product portfolio.