Unified Communications as a Service
The cloud has changed the way the world connects and communicates. Companies are replacing the complex communications systems of the past with simple, seamless, cloud-based communications that increase productivity, reduce costs and enhance customer service. And they’re doing it with Unified Communications as a Service — a powerful, scalable cloud family of platforms that delivers hosted voice, unified communications and collaboration to SMBs, enterprises and Fortune 500 companies around the world.
Worldwide Cloud Service with Local Survivability
With MiCloud Flex, you can bring unified, mission-critical communications into the cloud for increased efficiency, simplicity and mobility. Designed for large enterprises and organizations that require a rich unified communications (UC) environment, MiCloud Flex delivers the highest levels of performance, reliability and security through our global, mobile cloud.
Cloud Phone Service and Collaboration
(Formerly Shoretel Connect CLOUD) With MiCloud Connect, you can move communications and collaboration to the cloud with confidence. Featuring collaboration to make teams more productive, enhanced customer experience tools, global presence and improved business intelligence with integrations, you can connect your business communications in the cloud.
MICLOUD FLEX CONTACT CENTER
Delivering an exceptional customer experience is the number one priority for most organizations. With MiCloud Flex Contact Center, you can manage your customer interactions more effectively without managing the complexity of a traditional contact center so you can focus on maximizing sales and customer satisfaction.