Mitel offers industry-leading unified communication solutions for businesses of all sizes. Our solutions are simple yet comprehensive, flexible, and reliable.
Your customer experience has never been so important.
When these tools are integrated into a system that allows easy flow of communication among devices, it’s called unified communications and collaboration, or UCC.
Just as a line is the shortest distance between two points, unified communications allow businesses to make the fastest possible decisions and transactions. UCC allows users to communicate in whatever manner best suits their needs or situation. And the individual tools are interconnected so that access is streamlined and efficient.
Mitel offers industry-leading unified communication solutions for businesses of all sizes. All of our voice solutions can be expanded into full, feature-rich UCC solutions. And because we give you the option to run our powerful solutions on our hardware or on your servers through software, you can expand on your terms and your timing.
Mitel also offers voice and unified communication solutions as a service. Our cloud capabilities mean you can skip the hardware and servers altogether and instead subscribe to a UC system using our data centers. This means no long-term commitments or capital expenditures.
Mitel has been delivering business communications solutions for more than 40 years. Our solutions are simple yet comprehensive and include core software, phones, headsets and robust applications such as contact center solutions and a suite of mobile capabilities. Our solutions adhere to industry standards, offer the highest reliability and unprecedented freedom and flexibility.
MiVoice Office Applications Suite
With the MiVoice Office Application Suite, your small business has everything you need to enhance your employees' overall productivity, customer service delivery and quality of decision-making. MiVoice Office Application Suite delivers a range of applications on top of your MiVoice Office 250 telephone system.
MiVoice Connect delivers a different approach to business communications. We focus on your most important assets – your people and their goals – and remove impediments to free-flowing communications so your team can focus on relationships, ideas and growth, not getting technology to work.
Mitel Performance Analytics
Mitel Performance Analytics is a fault and performance management solution that proactively monitors and manages your entire network, and can identify voice and network quality concerns before business affecting outages arise. Available as part of the Mitel Premium Software Assurance subscription.
MiVoice Office 250
The MiVoice Office 250 phone system is an affordable and flexible communication platform for small to mid-size businesses.
Mitel and Microsoft
Integrating MiVoice into a Microsoft Skype for Business environment delivers the full range of mission-critical, enterprise-class voice features, such as: ... Initiate calls via contact lists, from the search window, within Microsoft Office applications, or from the Mitel Call window.