Unified Communications Solutions

Mitel offers industry-leading unified communications solutions for businesses of all sizes. Our solutions are simple yet comprehensive, flexible, and reliable

Unified Communications & Collaboration


When these tools are integrated into a system that allows easy flow of communication among devices, it’s called unified communications and collaboration, or UCC.


Just as a line is the shortest distance between two points, unified communications allow businesses to make the fastest possible decisions and transactions. UCC allows users to communicate in whatever manner best suits their needs or situation. And the individual tools are interconnected so that access is streamlined and efficient.


Norcom offers industry-leading unified communication solutions for businesses of all sizes. All of our voice solutions can be expanded into full, feature-rich UCC solutions. And because we give you the option to run our powerful solutions on our hardware or on your servers through software, you can expand on your terms and your timing.


Norcom also offers voice and unified communication solutions as a service. Our cloud capabilities mean you can skip the hardware and servers altogether and instead subscribe to a UC system using our data centers. This means no long-term commitments or capital expenditures.


Mitel has been delivering business communications solutions for more than 40 years. Mitel solutions are simple yet comprehensive and include core software, phones, headsets and robust applications such as contact center solutions and a suite of mobile capabilities. Our solutions adhere to industry standards, offer the highest reliability and unprecedented freedom and flexibility. 

MiVoice Enterprise
The MiVoice Enterprise (formerly MX-ONE multimedia communications server) is the foundation for enabling complete integration of true multimedia, Unified Communications & Collaboration (UCC) applications and mobility in the enterprise.
MiVoice Business
MiVoice Business is a business communication platform that delivers voice, messaging, mobility, presence, conferencing, collaboration and applications.
MiVoice Office 250
The MiVoice Office 250 phone system is an affordable and flexible communication platform for small to mid-size businesses.
MiVoice Office 400 Hospitality
Ensure you can manage your small or boutique hotel with the operational efficiency required to meet and exceed today’s guest expectations with technology that goes far beyond call control
Mitel MiCollab
With MiTeam, you get MiCollab that aligns with how teams actually work today. That means a multi-layered, highly collaborative, persistent workspace for team
MiVoice Suite
MiVoice unified communications platforms address both small business and large enterprise needs for improving employee productivity and efficiency
Mitel and Microsoft Lync (SfB)
We've collaborated to connect Mitel solutions to Microsoft Lync and Skype for Business.
Unified Messaging
Unified Messaging is a UC-integrated messaging solution that provides sophisticated yet easy-to-use call handling features such as auto attendant and message management of voice mail, fax, and email.
Mitel Embedded Communications
Mitel Embedded Communications allows you to quickly snap in messaging, voice calling, video calling, presence, and location right into your business productivity mobile app.
CMG Software Suite
CMG Web Software is a presence and activity platform for office users that addresses different business communication needs in the Enterprise.
MiVoice Conference Phone
The MiVoice conference phone boasts 16 built-in microphones and superior audio quality plus the ability to seamlessly share ideas and files with in-room.
MiVoice Video Conferencing Phone
The MiVoice video conferencing phone makes conferencing easier than ever. Seamlessly turn an audio conference into a virtual meeting without the need for a third-party service.
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