Mitel MiVoice Connect

On-site unified communications and business phone system.  MiVoice Connect delivers a different approach to business communications. We focus on your most important assets – your people and their goals – and remove impediments to free-flowing communications so your team can focus on relationships, ideas and growth, not getting technology to work.

Key Benefits

Enhance Customer Experiences

Mitel Connect Contact Center nurtures profitable customer relationships by phone, chat and email. 

Improve Business Intelligence

Mitel Connect advanced apps and integrations maximize the value of CRM and other business process programs. 

Make Teams Productive

Mitel Connect collaboration turns conference calls into online meetings with messaging, web sharing and video. 

Never Miss a Call

Mitel Connect mobility keeps you connected with desk phone features and functionality everywhere you go. 


  • Connect mobile app

  • Third-party integrations

  • Productivity apps

  • Operator

  • Softphone

  • Director

  • Event Wizard

  • Contact timeline

  • Call routing

  • Voicemail

  • Music on hold

  • Automated attendant

CRM and Business Process Integrations

Deep integrations help you personalize every customer touchpoint.  

  • Embed calling features directly into Salesforce, NetSuite, Microsoft Dynamics and other popular business apps to increase productivity

  • Integrate call and customer histories for more visibility into business performance and trends

  • Extend the functionality of your MiVoice Connect phone system with over 40 advanced apps and integrations

Exceptional User Experience

All-in-one unified communications and collaboration that revolutionizes the way you work.

  • One screen for everything

  • VoIP call control, mobility, instant messaging, audio and web conferencing

  • Smart features like Join Button, event wizard, agenda timer and conference call-out do the work for you

  • Meet and collaborate with any contact automatically

Robust Phone System Features

Proven end-to-end performance that delivers rich features and reliable upgrades.

  • Ergonomic IP phones with full-featured call handling keys, five call handling modes for personalized routing and seven octaves of superior sound quality

  • IP PBX telephony features include voicemail, auto attendant, workgroup features and music on hold

  • Mitel Services support available for deployment planning, implementation and ongoing monitoring.

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