Mitel Mobile Voice and Messaging Client software for handsets and tablets allows mobile operators to differentiate their Voice over LTE (VoLTE), Voice over Wi-Fi (VoWiFi) and Rich Communication Services (RCS) offerings, as well as develop feature-rich, over-the-top (OTT)-like voice and video services that can be deployed on cloud-based infrastructures.

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The Mitel Client Configuration and Provisioning Server (CCPS) is a GSMA-compliant HTTPS-based auto-configuration server. Using simple auto-detection mechanisms, the Mitel CCPS makes the client-configuration procedure completely transparent to the end user. As mobile operators strive to provide a richer communications experience, the client configuration process needs to be automatic, with minimal user intervention and seamless availability via cellular and Wi-Fi access.