MiCloud Business

Bring your communications and collaboration platform into the cloud for better mobility, quality, simplicity and reliability—all at a lower cost than a premises-based system. You can add offices, users and features easily to grow and customize your communications for a true competitive advantage.

MiCloud Business Benefits

Be More Productive
Bring all of your communications tools into one cloud and one application for a seamless experience on any device, anywhere in the world. Easily manage voice, email and IM from a single screen to reduce management complexity and boost productivity.
Deliver Better Customer Service
Integrate MiCloud Business with your contact center to deliver a superior customer experience, including CRM and Salesforce integrations, so you can link customers and data in real time.
Simple and Secure
Enjoy a system that’s simple to use and manage: there are no boxes to install, no software to maintain. You get high reliability, exceptional quality and enterprise-class security through our state-of-the-art cloud.
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How it all works


With MiCloud Office, you get a business phone system that just works, but for those of you interested in what’s under the hood, let’s break it down. The brains of the system reside in our geo-redundant data centers and continue to provide service even in the rare event one goes down. Information and voice calls securely traverse the public Internet to reach their final destination using voice over Internet protocols (VoIP). Employees enjoy the same communications functionality regardless of whether they’re are in an office, on the road, or working from home.


MiCloud Call Accounting
MiCloud Call Recording
MiCloud Vidyo Collaboration
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MiCollab for MiCloud Business
PC Softphone and PC Client
Web Client
MiCloud Contact Center
MiCloud Contact Center Live
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For four straight quarters, cloud communications users around the world have chosen Mitel more than any other brand. -Synergy Research Group

An Award Winning Solution

Communications Solutions Products of the Year Award Winner
Names Mitel Collaboration Solution a Lab Innovation Award Winner
Mitel for Cloud Services Innovation and Leadership Award
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